Q: What forms of payment do you accept?

     A: We accept all major credit cards, PayPal, Apple Pay, and Google Pay.

Q: How long will it take to receive my order?

     A: Delivery time depends on your location and the shipping method you choose at checkout. We offer standard and expedited shipping options.

Q: What is your return policy?

     A: We offer a 30-day return policy for most items. Please see our Returns and Exchanges page for more information.

Q: Do you ship internationally?

     A: Yes, we ship to most countries. However, shipping times and fees may vary.

Q: How can I track my order?

     A: Once your order has shipped, you will receive a tracking number via email. You can also check the status of your order by logging into your account on our website.

Q: What if my item arrives damaged or defective?

     A: Please contact our customer service team within 3 days of receiving your order. We will do our best to resolve the issue as quickly as possible.

Q: Can I cancel or modify my order after it has been placed?

     A: Please contact our customer service team as soon as possible if you need to cancel or modify your order. We will do our best to accommodate your request, but please note that once an order has been shipped, we cannot make any changes.

Q: How can I contact customer service?

     A: You can contact us by filling out the form on our Contact Us page, emailing us at support@ourwebsite.com, or calling us at (123) 456-7890.

Our customer service hours are Monday-Friday, 9 am-5 pm EST.

Why is my account associated with a country?